Terms Of Service
It’s always important to read the terms of service so you know exactly where each other stands.
Our Agreement
The following terms and conditions govern all website development and design services provided by Sheffield Website Designer to the Client. For any additional services, please refer to the main terms of service.
Please carefully review these terms and conditions, as making a purchase or using our services indicates that you have read and agreed to them.
A Client’s formal acceptance of these terms and conditions is not required for them to be applicable. If a Client accepts a quote, it will be considered that the Client has reviewed and agreed to these terms and conditions in full.
These Terms and Conditions supersede any previous agreements, understandings, or representations. A Client’s acceptance communicated via email, text message, or payment of an initial fee signifies their agreement to and acceptance of these terms. Making an online payment also indicates the client’s agreement to these conditions.
Severability If any part of this Agreement is found to be invalid, illegal, or unenforceable, it will not affect the validity or enforceability of the rest of the Agreement. The invalid provision will be replaced with a new provision that is valid, legal, and enforceable and that most closely matches the original intent of the parties.
Charges
Fees for services provided by Sheffield Website Designer are outlined in the project quote sent to the Client via email. These quotes are valid for 60 days. After this period, Sheffield Website Designer reserves the right to alter or decline to provide a quote.
Unless otherwise agreed with the Client, all website design services require an upfront payment of seventy (70) percent of the total quoted amount. The work is then submitted to the Client for review. The remaining thirty (30) percent of the quoted amount is due upon project completion or 31 days after the initial payment, whichever comes first. This final payment must be made before the work is uploaded to the server or any materials are released.
Payments for services can be made by cash, credit/debit card, or bank transfer. Bank details are provided on invoices.
Client Review
During the design phase and after the completion of the overall website development, Sheffield Website Designer will provide the Client with an opportunity to review the website’s appearance and content. If no feedback is provided by the Client within ten (10) days of presenting these materials, they will be deemed approved and accepted. Any issues or requests for changes must be communicated to Sheffield Website Designer within this specified timeframe.
Turnaround Time and Content Control
Sheffield Website Designer commits to launching or delivering the Client’s website by the date specified in the project proposal, or on an alternative date agreed upon after the initial payment has been received. This commitment stands unless the Client requests a specific delay which Sheffield Website Designer agrees to.
In turn, the Client agrees to designate a single representative to ensure smooth communication and help Sheffield Website Designer progress the project efficiently.
For the development process, it is expected that the Client will provide all necessary content for the website, including but not limited to text, images, videos, and audio files.
Failure to Provide Required Website Content
As a streamlined business, Sheffield Website Designer places high importance on efficiency and timely execution of scheduled projects. This sometimes means turning down other potential projects to ensure your work is completed on time.
We kindly ask that clients provide all essential materials and details at least one (1) week prior to the agreed completion date. If our progress on your website is delayed due to late receipt of required information from you, we reserve the right to charge an additional fee of up to 25%. For projects involving Search Engine Optimization, it is crucial that the site’s text content is finalized and agreed upon early to facilitate effective SEO implementation.
If the client commits to providing necessary materials but fails to deliver them within one (1) week of the agreed completion date, Sheffield Website Designer reserves the right to consider the project concluded, and any outstanding balances will become immediately due. Simply put, clients should only initiate a project when they are fully prepared to engage.
Moreover, Sheffield Website Designer commits to regular updates on websites they design and host, under a fair usage policy. If update requests for a particular website exceed 3 hours of development time in a year, Sheffield Website Designer may refuse these updates.
IMPORTANT: Please submit text content in formats like Apple Pages, Microsoft Word, PDF, or directly via email. Ensure that the titles of the documents match the titles of the planned pages on your website. If there are any uncertainties, please contact us for clarification.
If your project includes a CMS (Content Management System) website, we will provide you with the necessary system to update your content independently.
Payment
Sheffield Website Designer will issue invoices upon project completion, but before the website goes live. Invoices are typically sent via email, though clients may request a physical copy. Payment is due upon receipt of the invoice. If payment is not made within thirty (30) days from the invoice date, a service charge of twenty percent (20%) of the outstanding balance will be added.
Additional Expenses The client agrees to reimburse Sheffield Website Designer for any additional costs incurred during the project. These expenses may include special fonts, stock images, plugins, and other relevant materials. Payment for these additional items is required before their purchase.
Default If a client’s account is unpaid thirty (30) days past the invoice date, the account will be considered delinquent. If the client has data or files hosted by Sheffield Website Designer, the agency may delete all related content from their servers.
Sheffield Website Designer is not liable for any loss of data resulting from such deletions. However, the deletion does not relieve the client of the obligation to pay any outstanding fees associated with their account.
Clients with overdue accounts must also cover any reasonable costs incurred by Sheffield Website Designer in the process of collecting these dues, including legal fees and third-party collection agency fees, as necessary to enforce these Terms and Conditions.
Termination If a client wishes to terminate their services, they must provide formal written notice via letter or email. Termination will be effective only upon receipt of this written notice by Sheffield Website Designer. Termination requests made by phone will not be considered valid unless subsequently confirmed in writing. Upon receipt of the notice, the client will be invoiced for any design work completed up to the date of cancellation. The client must then settle this invoice in full within thirty (30) days.
Web Browsers
Sheffield Website Designer aims to create websites that are compatible with the most popular browsers, including Firefox, Microsoft Edge, and Google Chrome. However, the client understands that the agency cannot assure perfect functionality across all browser and operating system combinations.
Sheffield Website Designer is not liable for any display issues that may occur in outdated or newly released browser versions once the website has been finalized and delivered to the client. Should modifications be necessary to ensure compatibility with newer browser versions, Sheffield Website Designer reserves the right to offer a separate quote for the additional work needed.
Indemnity, Copyright & Media
All services provided by Sheffield Website Designer must be used only for lawful purposes. By utilizing our services, you agree to defend, indemnify, and hold Sheffield Website Designer harmless from any claims or damages that arise from your actions that negatively impact you or any third party.
Copyright
The Client retains copyright over any data, files, and logos they provide and grants Sheffield Website Designer permission to use and display this material. It is the Client’s responsibility to obtain the necessary rights for any copyrighted content from third parties. If the Client fails to secure these rights, they are liable for any resulting claims. By entering into a contract with Sheffield Website Designer, the Client affirms they have all required permissions, and Sheffield Website Designer may request proof of these permissions at any time.
Standard Media Delivery
As specified in the project quotation, the Client is expected to provide text in electronic form, via USB, email, or FTP. Photos and graphics should be submitted in formats such as .gif, .jpeg, .png, or .tiff. While Sheffield Website Designer will make all reasonable efforts to return any images or printed materials provided by the Client for the creation of the website, the return of these materials is not guaranteed.
Design Credit
Sheffield Website Designer will include a discreet link or small graphic in the footer of the Client’s website as a design credit. If the Client chooses to remove this credit, a fee will apply: 20% of the total development cost, or a fixed fee of £100 if the total costs are below £500. Additionally, the Client acknowledges that their website may be featured in Sheffield Website Designer’s showcase or portfolio.
Client’s Responsibility for Website Content and Images
The Client is solely responsible for all content, imagery, and media on their website created by Sheffield Website Designer. While the Agency may use stock images sourced from reputable free-use image platforms, the Client understands that Sheffield Website Designer cannot guarantee the copyright status of these images, and all legal responsibilities regarding their use rest with the Client. Should concerns about image copyrights arise, the Client is expected to provide replacements before the website’s official launch.
When using Sheffield Website Designer’s services, the Client agrees to protect the Agency against any claims, losses, or expenses (including legal fees) related to the website’s content or imagery.
The Client confirms they have obtained all necessary permissions for any content they provide to the Agency. If Sheffield Website Designer identifies potential copyright breaches, they reserve the right to suspend or refuse website deployment.
By using the Agency’s services, the Client confirms their understanding and acceptance of these terms.
Access Requirements
To install the Client’s website on an external server, Sheffield Website Designer needs temporary FTP access to the Client’s storage directories with read/write permissions. Additional server configurations might also be required, depending on the specific needs of the project.
Domain Names
Post-Placement Alterations
Sheffield Website Designer is not liable for any changes made to the Client’s pages by third parties after installation. This encompasses any additions, modifications, or deletions made by others.
Liability
Sheffield Website Designer, along with its employees and agents, is not responsible for:
- Damages or losses resulting from inaccuracies;
- Damages or losses due to omissions;
- Damages or losses caused by delays or errors in the production of the website, regardless of the cause;
- Loss or damage to materials provided by the client, such as artwork or photos for the website, whether due to negligence or other reasons.
Sheffield Website Designer’s total liability to the Client, in relation to any claim or breach of this Agreement, whether due to negligence or otherwise, is limited to the fees the Client has paid for the Services related to the specific breach under this Agreement
This Agreement shall be governed by English Law.